Comfort Guarantee
90-Days comfort guarantee
The Sleep Well (The Sleep Experience) boutique is your guarantee of waking up refreshed.
As specialists, we understand that the purchase of a mattress is an important investment, because you spend close to one-third of your life on it! We also understand that it takes time to adjust to the comfort of your new mattress, which is why a breaking-in period of at least 30 days is essential.
Our 90-Days guarantee is a reflection of our commitment to helping you enjoy the most restful sleep by offering you an enhanced feeling of well-being, knowing that you have made the best possible selection.
If you are not completely satisfied with the comfort of your new mattress after 90 days, Germain Larivière, Sleep Well boutique will be delighted to exchange your new mattress for a model and comfort level that suits you better.*
How to take advantage of the 90-Day Comfort guarantee:
1. You must have purchased a mattress cover the same size as your mattress when you first purchased the mattress.
2. The exchange must take place a minimum of 30 days and a maximum of 90 days after the delivery date.
The mattress must be clean and in good condition, and you must place it in its original wrapping. In the case of an exchange pursuant to the 90-Day Guarantee, we will pick up the mattress and deliver the replacement mattress at the same time. Please note that handling charges will apply.
For more information concerning the Sleep Well boutique or its 90-Day Comfort Guarantee, or to make an appointment with an Advisor. 514-866-8691
*If you choose a mattress with a higher value, you will be required to pay the difference. The mattress cover cannot be exchanged.