Legal guarantee and bill 29 guarantee of availability
Legal Guarantee
The law stipulates that every item you purchase is automatically protected by a Legal Guarantee. The Consumer Protection Act provides a warranty on all goods you buy from a merchant. The product must be able to serve its intended purpose for a reasonable period of time.
In accordance with the Consumer Protection Act, all goods purchased from a merchant must be fit for:
- The purpose for which they are normally intended (section 37 of the Act)
- Normal use for a reasonable period of time, which may vary depending on: the price paid, the terms of the contract, and the conditions of use (section 38 of the Act)
Availability Guarantee – Law 29
At Germain Larivière, with the entry into force of the availability guarantee on October 5, 2025 (Law 29), we want to reassure you: we remain fully committed to supporting and advising you when purchasing your household appliances and electronic devices.
However, since we are not the manufacturer, we cannot guarantee: the availability of spare parts, access to repair service, or information relating to the maintenance or repair of the product.
For more details, you can contact our after-sales service:
Service Call - Germain Larivière